THE EFFECT OF THE INTERNET ON THE PATIENT-DOCTOR RELATIONSHIP IN A HOSPITAL IN THE CITY OF SÃO PAULO
DOI:
https://doi.org/10.4301/10.4301%252FS1807-17752014000200006Palavras-chave:
Internet, human relationship, health services, doctor–patient relationship, health informationResumo
Internet use by patients as a source of information on health and disease is expanding rapidly with obvious effects on the doctor-patient relationship. A self-administered questionnaire was used, about physicians´ perception on the use of the Internet by patients and about whether that use interferes with the doctor–patient relationship. 85.3% of the physicians reported that their patients accessed the Internet and that 92% used that information in a following visit. Overall, 56.9% of the physicians thought that the Internet helped the doctor–patient relationship, 27.6% thought it interfered with the relationship, and 15.5% believed that the Internet had a negative impact on it.Downloads
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2014-08-21
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THE EFFECT OF THE INTERNET ON THE PATIENT-DOCTOR RELATIONSHIP IN A HOSPITAL IN THE CITY OF SÃO PAULO. (2014). Journal of Information Systems and Technology Management, 11(2), 327-344. https://doi.org/10.4301/10.4301%2FS1807-17752014000200006