Reflections about the Technification and Dehumanization of Tourist Services
DOI:
https://doi.org/10.11606/issn.1984-4867.v28i2p245-253Keywords:
Mechanization, Dehumanization, Tourism services, Tourism.Abstract
It is recognized the relationship of tourism and technology or rather, the adequacy of this processes of tourism services, which benefit the traveler experience. Technological advances beneficially impact the profitability of the company; mechanization may lead to remove the human from tourism, due to the dependence of devices and tools that keep the man himself. In the human desire to want to know and predict everything has fallen into an idea of anthropocentric sense, which is characterized by the premise of man’s dominion over nature for the welfare and progress; resulting from it is the imminent loss of original meaning. It is necessary to reflect that the technique or technology is considered exclusively as a tool in order to return humanity to tourism, not replace it.
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